As the saying goes "no two snowflakes are alike", similarly there are no two person exactly the same, but it is amazing how people with different background, personalities or even likes and dislikes are still able to get along well. This is the power of communication, the ability to bring understanding between two people. Nevertheless, communication breakdowns are still possible, often resulting in misunderstandings and may even lead to a conflict. When it has accumulated to the "conflict stage", resolving the issue will not be an easy task and I can attest to that.

I'm facing such a situation with a group of friends, in which the misunderstandings have escalated to a conflict from a simple comment. After talking to both parties involved, I found out that it began from a passing statement that Amanda made one day about Beatrice's hair, commenting that it looked as if as she saw a ghost. However, Beatrice mistook it and thought Amanda said she looked like a ghost and was offended. In defense, she insulted Amanda for her "over-friendliness" with the other guy friends in our group. Days passed, and neither parties talked to each other, instead, they started sharing with the others in our group. Not long after, two distinctive cliques were formed and the cold war started. Although I am closer to Amanda as a friend, I chose to stay neutral and remain friends with both cliques. Now, I am stuck in between and I have no clue on how to resolve this whole situation.